Shipping policy
Shipping and Delivery
At Davento, we believe waiting for your new fashion items should be as enjoyable as wearing them. For this reason, we have developed a straightforward, clear delivery process designed to ensure your favorite items arrive right at your door without any hassle.
Shipping is free on every order. We ship to all countries you can select at checkout, and every package is carefully prepared and checked before being handed over to the carrier.
Shipping Times
To help you plan your purchases, here is how our processing and shipping times work:
Processing time: Your orders are usually prepared, packaged, and handed over to the carrier within 1–2 business days.
Transit time: Once shipped, the package normally takes 3 to 7 business days to reach your destination.
Total delivery time: In most cases, you will receive your purchase within a total of 4 to 9 business days.
Our cut-off time for same-day order processing is 17:00 (GMT+2), Monday through Saturday. Orders received after this time will be processed starting on the next business day.
Tracking and Support
As soon as your package leaves our warehouses, we will send you a confirmation email containing the tracking number and the carrier's link, so you can follow your order's journey step by step directly on your screen.
Although we always do everything possible to strictly meet the stated timeframes, slight delays may occasionally occur due to seasonal workload peaks, logistical issues, or adverse weather conditions. Should such a situation arise, we will promptly send you an update to inform you of the delivery status.
If you need assistance, have specific questions about your package's journey, or would like personalized support, our team is entirely at your disposal. You can email us at any time at support@davento.it, and we will be happy to reply as soon as possible.