Privacy policy

Last updated: October 14, 2026

Davento operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Davento uses Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal data when you visit or use the Services, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described herein.

Personal data we collect or process

We use the term "personal data" to refer to information that identifies you or another person, or that can reasonably be linked to you or another person. Personal data does not include information collected anonymously or anonymized so that it cannot identify you or be reasonably linked to you. Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from that data:

• Contact details, including name, address, billing address, shipping address, telephone number and email address.
• Financial information, including credit card, debit card and account numbers, payment card information, account information, transaction details, payment method, payment confirmation and other payment-related details.
• Account information, including username, password, security questions, preferences and settings.
• Transaction information, including the items you view, add to your cart, add to your wish list, purchase, return, exchange or cancel, and your past transactions.
• Communications with us, including information you enter in communications you send us, such as when you contact customer service.
• Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information, including information about your interaction with the Services, such as how and when you interact with or browse the Services.

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from you, for example, when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal data;
• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers, for example, when we engage them to make certain technologies available and when they collect or process your personal data on our behalf;
• From our partners or other third parties.

How We Use Your Personal Data

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

• Providing, personalizing and improving the Services. We use your personal data to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notifications, manage purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews and provide you with a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal data to personalize and improve the Services.
• Marketing and advertising. We use your personal data for marketing and promotional purposes, for example, to send marketing, advertising and promotional communications by email, SMS or mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
• Security and fraud prevention. We use your personal data to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or harmful activity, safeguard public safety, and protect our services. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other login information with anyone.
• Communicating with you. We use your personal data to provide customer support, respond to your requests, provide effective services, and maintain our business relationship with you.
• Legal reasons. We use your personal data to comply with applicable law or respond to valid legal proceedings, including requests from law enforcement or public authorities, to conduct or participate in investigations, actual or potential litigation, or other proceedings, and to enforce or verify possible violations of our terms or policies.

How We Disclose Personal Data

Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties that perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• With commercial and marketing partners, to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our commercial and marketing partners will use your information in accordance with their own privacy policies. Depending on where you reside, you may have the right to ask us not to share information about you to show you targeted advertising and marketing based on your online activity across different merchants and websites.
• When you ask or otherwise authorize us to disclose certain information to third parties, for example to ship products to you or through the use of social media widgets or login integrations.
• With our affiliates or otherwise within our group.
• In connection with a corporate transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce the applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you. Information that you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than the one in which you reside, in order to provide and improve the Services for you. In addition, to protect, grow, and improve our business, we use certain enhanced Shopify features that integrate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal data collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. To learn more about how Shopify uses your personal data and the rights you may have, you can consult the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise certain rights relating to your personal data here: Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, we encourage you to review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such websites, or the accuracy, completeness, or reliability of the information contained on them. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or those third-party platforms, without limitation as to its use by us or third parties. Linking to such websites does not in itself imply any endorsement of the content of those platforms or their owners or operators, except as stated in the Services.

Children's data

The Services are not intended for minors, and we do not knowingly collect personal data from minors who have not reached the age of majority in their country. If you are the parent or guardian of a minor who has provided us with their personal data, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not actually aware of "sharing" or "selling" (as those terms are defined under applicable law) the personal data of individuals under the age of 16.

Security and retention of your information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." In addition, information you send us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The period for which we retain your personal data depends on several factors, such as whether we need the information to manage your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may refuse your request to the extent permitted by law.

• Right of access. You may have the right to request access to the personal data we hold about you.
• Right to erasure. You may have the right to ask us to erase the personal data we hold about you.
• Right to rectification. You may have the right to ask us to correct inaccurate personal data we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to ask us to transfer it to a third party, in certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you can choose to stop receiving them at any time by using the unsubscribe option in our emails. Even then, we may continue to send you non-promotional emails, such as those relating to your account or orders you have placed.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal data and the rights you may have, including rights relating to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before acting on your requests, to the extent permitted or required by applicable law. In accordance with applicable law, you may appoint an authorized representative to submit requests on your behalf to exercise your rights. Before accepting a request from a representative, we will ask them to provide proof that you authorized them to act on your behalf and may ask you to verify your identity directly with us. We will respond to your request within a reasonable timeframe, as required by applicable law.

Complaints

If you have complaints about how we process your personal data, contact us using the contact details below. Depending on where you live, you may have the right to challenge our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority. For the EEA, you can find the list of competent data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal data outside the country where you live.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the competent UK authority, as applicable, unless the transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy periodically, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this website, update the "Last updated" date, and provide any notices required by applicable law.

Contact

For any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, call us at +31 6 40955865, email us at support@davento.it, or contact us at Merseloseweg 62 A, 5801 CE Venray, Netherlands. For the purposes of applicable data protection laws, we are the controller of your personal data.