Terms of service

Terms of Service

Davento is the trade name used to identify our business. These Terms and Conditions govern access to and use of the website https://davento.it/ (hereinafter referred to as the "Site"), operated directly by Davento, with its registered office at Merseloseweg 62A, Venray, 5801CE, Netherlands. These provisions also apply in full to all products, items and services distributed or made available through our online platform. By browsing the Site or using the features offered, the user agrees to be legally bound by these Terms.

  • Company name: Davento

  • Address: Merseloseweg 62A, Venray, 5801CE, Netherlands

  • Email: support@davento.it

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Simply browsing the Site does not require mandatory registration. However, to complete the purchase of fashion products or access specific dedicated services, you must create an account and explicitly accept these terms.

Davento offers fashion-related items and products through its Site. These rules define the mutual rights and obligations between Davento and its users. If you do not agree with any of the clauses set out herein, you are invited to discontinue use of the Site and related services.

The Site is operated by Davento. The terms "we", "us" and "our" refer solely to Davento. Any new features, tools or services introduced on the Site in the future will automatically be subject to these Terms. The latest and most up-to-date version is always available on this page. We reserve the right to amend or update these provisions at any time; such amendments will take effect immediately from the date of publication.

Our online store is hosted and built on the e-commerce platform of Shopify Inc., which provides the technological and IT infrastructure necessary to manage our online sales activities.

SECTION 1 – ONLINE STORE TERMS

By accepting these terms, the user declares that they have reached the age of majority and have full legal capacity under the laws of their country of residence, or that they have the consent of their parents or a legal guardian for any minors in their care.

Use of the Site for unlawful purposes or purposes contrary to applicable regulations, including, by way of example, laws on the protection of copyright and intellectual property, is strictly prohibited.

You may not transmit or introduce computer viruses, malicious code, malware, or any other software designed to damage or compromise the integrity of systems.

Any violation of any of these rules will result in the immediate termination of the user's right to access our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse to provide services or access to the Site to any individual, at any time and for legitimate reasons, at our discretion.

L'The user acknowledges that data entered (excluding credit card and payment method information) may be transferred in clear text over various networks and undergo technical modifications to adapt to the requirements of connection systems. In contrast, payment information is always encrypted during every stage of transfer.

It is expressly prohibited to reproduce, duplicate, copy, sell, resell, or commercially exploit any part of the Site, use of the service, access to the service, or contacts on the platform without our prior written authorization.

Paragraph headings are included solely for ease of reading and have no legal or contractual effect in interpreting these Terms.

SECTION 3 – ACCURACY AND TIMELINESS OF CONTENT

We accept no responsibility if the information on the Site is not entirely accurate, complete, or current. The content provided is for general informational purposes only and should not be considered a substitute for personalized or professional advice.

Some historical or archival information may not be current and is provided solely for reference. We reserve the right to modify Site content at any time, without any obligation to update it. It is the user's sole responsibility to independently monitor any changes made to the platform.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

All prices of our fashion items may change at any time without prior notice.

We reserve the right to modify, suspend, or discontinue the sale of any product, service, or any section of the Site at our sole discretion.

We shall not be liable to users or third parties for price changes, service interruptions, or the permanent discontinuation of offers.

SECTION 5 – PRODUCT INFORMATION

Certain clothing items or accessories may be available exclusively online through the Site and in limited quantities. Returns and exchanges of such goods are governed in detail by our Return and Refund Policy.

We undertake to display product images and colors with the greatest possible color accuracy. However, we cannot guarantee that the screen or display of the device used by the user will reproduce colors with complete accuracy.

We reserve the right to limit sales of our products to specific geographic areas, jurisdictions, or categories of people, and to modify product descriptions at any time. Any offer relating to products or services is void where prohibited by local regulations.

We do not guarantee that the quality of products purchased will fully meet the user's personal expectations, nor that any material errors found in the service will be corrected promptly.

SECTION 6 – ACCOUNT AND BILLING INFORMATION

We reserve the right to refuse or cancel any order received. At our discretion, we may limit or revoke quantities purchased per person, household, or order. Such restrictions may include orders placed from the same account, using the same credit card, or using the same billing and/or shipping address. In the event of changes or cancellations, we will contact the customer using the contact details provided at the time of the order.

L'user agrees to provide current, complete, and accurate purchase and account information for all transactions made in our store.

For more details on the handling of returns, please consult our Return and Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to optional tools developed by third parties, over which we exercise no control, monitoring, or intervention of any kind.

L'user acknowledges and agrees that access to such tools is provided in their current condition ("as is" and "as available"), without warranties or conditions of any kind. L'use of these optional tools is entirely at the user's own risk.

It is the user's responsibility to review and accept the terms of use established by the respective external providers before using their tools.

Any new service or feature implemented on the Site in the future will remain subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

Some content, products, and services available through our Site may include materials from third parties.

External hyperlinks on this platform may direct the user to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content and make no warranties regarding third-party platforms, goods, or services.

We recommend carefully reading the policies and terms of use of external sites before entering into any transaction. Any complaints, disputes, or questions concerning products supplied by third parties must be directed to the respective sellers or manufacturers.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If, at our request or voluntarily, the user submits specific contributions (such as reviews, comments, suggestions, creative ideas, or contest proposals), they grant us the unlimited, royalty-free right to modify, copy, publish, distribute, and use such content by any means.

We have no obligation, and will have no obligation, to keep comments confidential, pay financial compensation for submitted contributions, or respond to individual messages.

We reserve the right, but not the obligation, to monitor, edit, or remove content that we consider, at our discretion, unlawful, offensive, defamatory, obscene, threatening, or otherwise infringing the rights of third parties or these Terms.

L’utente warrants that their comments do not violate the intellectual property rights of third parties, contain malware or viruses, or include false or misleading information. L’utente is solely responsible for the content posted and its accuracy. We disclaim all liability for comments posted by users or third parties.

SECTION 10 – PERSONAL INFORMATION

The handling and protection of personal data submitted through our online store are governed entirely by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our Site or the Services offered may contain typographical errors, inaccuracies, or omissions regarding fashion item descriptions, prices, promotions, shipping costs, package transit times, or actual stock availability.

We reserve the right to correct any error, inaccuracy, or omission, as well as to update information or cancel orders if any information on the Service or linked websites is inaccurate, at any time and without prior notice (including after the customer has submitted the order).

We are under no obligation to clarify, amend, or update information in the Service or on related platforms, including pricing information, except where expressly required by law. No specific update date displayed on the Site shall be interpreted as confirmation that all content has been fully amended or updated.

SECTION 12 – PROHIBITED USES

In addition to the prohibitions already set out in these Terms, it is strictly prohibited to use the Site or its content to:

(a) engage in unlawful activities or activities contrary to public policy; (b) incite or induce third parties to commit illegal acts; (c) violate international, national, regional laws or local regulations; (d) harm or infringe the intellectual property rights of Davento or third parties; (e) harass, insult, defame, disparage, threaten, or discriminate against people based on gender, sexual orientation, religion, ethnicity, age, or disability; (f) provide false, untrue, or intentionally misleading information; (g) upload or transmit viruses, malicious code, or malware that may compromise the functionality of the Site or any related web platform; (h) collect, track, or store other users' personal data without authorization; (i) engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) pursue obscene, immoral, or indecent purposes; (k) circumvent, disable, or tamper with the security systems of the Site or the internet.

We reserve the right to suspend or terminate access to the Service for anyone who violates one or more of these rules of conduct.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We in no way guarantee that use of our Service will be uninterrupted, timely, secure, or entirely error-free.

We do not warrant that the results obtained from using the Service will be consistently accurate or entirely reliable.

L'The user agrees that the Service may be temporarily suspended or permanently discontinued at any time, without any need to provide prior notice.

L'Use of the platform and all products purchased is at the user's sole risk. Unless expressly stated by us, all items and services are provided "as is" and "as available", without any implied or express warranty, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement of the rights of others.

In no event shall Davento, its directors, employees, collaborators, or service providers be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind – including, without limitation, loss of profits, lost earnings, loss of data, or replacement costs – arising from the use of the Site or products purchased, even if we have been advised of the possibility of such damages. Where the law does not permit the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the minimum established by applicable regulations.

SECTION 14 – INDEMNIFICATION

L’user agrees to indemnify, defend, and hold harmless Davento, its subsidiaries, affiliates, partners, employees, and agents from any third-party claim, demand for compensation, or penalty (including legal fees) arising from a breach of these Terms of Service, failure to comply with legal requirements, or infringement of the rights of third parties.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is held by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by law. The unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities assumed by the parties before the date of termination of the agreement shall survive the termination of this agreement in all respects.

L’user may terminate these Terms at any time by notifying us that they no longer wish to use our services, or by permanently discontinuing their use of our Site.

If, in our sole discretion, you fail to comply with, or we have reasonable grounds to suspect that you have violated, any provision of these Terms, we may terminate the agreement immediately and without notice, prohibiting access to the Site and services, without relieving you of the obligation to pay all fees accrued up to the time of termination.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision contained in these Terms shall in no way constitute a waiver of that right.

These Terms of Service, together with the guidelines and operating policies published on the Website, constitute the entire agreement and binding contractual understanding between the user and Davento, superseding and replacing any prior understanding or proposal, whether oral or written.

Any ambiguities or interpretive doubts regarding the text of these Terms may not be interpreted against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements relating to the provision of our goods and services shall be governed by and construed in accordance with the laws in force in Italy, the country in which our commercial offering is focused.

SECTION 19 – CHANGES TO THE TERMS OF SERVICE

The most up-to-date version of the Terms of Service is always available for review on this specific page of the Website.

We reserve the exclusive right to update, modify, or replace any part of these Terms by publishing revisions directly on our Website. It is the user's responsibility to check periodically for changes. Continued use of the Website or access to the services after new changes have been published constitutes implicit and formal acceptance of the new Terms of Service.

SECTION 20 – RETURNS AND REFUNDS

Our Return and Refund Policy allows customers 60 days from delivery to request the return of purchased fashion items. The goods must be unused, intact, and returned in their original packaging. No restocking fee applies. To initiate the process, you must contact support at support@davento.it. Return shipping costs are the buyer's responsibility, and we recommend using a trackable shipping method. Refunds are processed within 7 business days of inspection of the returned goods.

SECTION 21 – CONTACT

For any questions, requests for assistance, or clarification regarding these Terms of Service, please contact us using the following contact details:

  • Company name: Davento

  • Address: Merseloseweg 62A, Venray, 5801CE, Netherlands

  • Email: support@davento.it

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Thank you for choosing Davento, the brand where style, trends, and customer care come together to offer you a unique experience.